{"id":1474,"date":"2022-06-22T14:00:54","dateGmt":"2022-06-22T14:00:54","modified":"2022-06-28T04:33:38","modifiedGmt":"2022-06-28T04:33:38","status":"publish","title":"How to Search for Leads who Viewed an Email","content":"<p>Let\u2019s learn how to search for leads who viewed an email in <strong>Local Service Hero<\/strong>.<\/p>\n<p>When we add new leads on <strong>Local Service Hero,<\/strong> a email is sent to our new leads, and we can know whether the person viewed or not the email.<\/p>\n<p>First, you need to log in to your\u00a0<strong>Local Service Hero<\/strong> account and go to the \u201cLeads\u201d page at\u00a0<strong>CRM > Leads > View All<\/strong>.<\/p>\n<p>You\u2019ll see all your leads displayed on a spreadsheet with their detailed information.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1442 size-full\" src=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/list.png\" alt=\"view leads by form local service hero\" width=\"1920\" height=\"924\" srcset=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/list.png 1920w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/list-350x168.png 350w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/list-1024x493.png 1024w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/list-768x370.png 768w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/list-1536x739.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p>To know which leads viewed your email and which didn\u2019t, you need to use the\u00a0<strong>Advanced Search<\/strong> tool.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1489 size-full\" src=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-open-advanced-search.png\" alt=\"search leads viewed email local service hero\" width=\"1920\" height=\"924\" srcset=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-open-advanced-search.png 1920w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-open-advanced-search-350x168.png 350w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-open-advanced-search-1024x493.png 1024w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-open-advanced-search-768x370.png 768w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-open-advanced-search-1536x739.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<h2><strong>1- Search for leads who viewed the email<\/strong><\/h2>\n<p>To find all the leads who viewed the email, you need to select the following values in the\u00a0<strong>Advanced Search<\/strong> tool:<\/p>\n<ul>\n<li><strong>Field:<\/strong> Viewed<\/li>\n<li><strong>Operator:<\/strong> =<\/li>\n<li><strong>Value:<\/strong> Yes<\/li>\n<li>Click\u00a0<strong>Apply Filter<\/strong>.<\/li>\n<\/ul>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1485 size-full\" src=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-01.png\" alt=\"search leads viewed email local service hero\" width=\"1920\" height=\"924\" srcset=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-01.png 1920w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-01-350x168.png 350w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-01-1024x493.png 1024w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-01-768x370.png 768w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-01-1536x739.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p>Once you hit the\u00a0<strong>Apply Filter<\/strong> button, all the leads who viewed the email will be displayed on the spreadsheet. You can corroborate that by checking the\u00a0<strong>Viewed<\/strong> column.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1486 size-full\" src=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-02.png\" alt=\"search leads viewed email local service hero\" width=\"1920\" height=\"924\" srcset=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-02.png 1920w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-02-350x168.png 350w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-02-1024x493.png 1024w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-02-768x370.png 768w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-02-1536x739.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<h2><strong>2- Find all the leads who didn\u2019t see the email<\/strong><\/h2>\n<p>If you want to filter all the leads who didn\u2019t view your email, you need to use the following values in the\u00a0<strong>Advanced Search<\/strong> tool:<\/p>\n<ul>\n<li><strong>Field:<\/strong> Viewed<\/li>\n<li><strong>Operator:<\/strong> =<\/li>\n<li><strong>Value:<\/strong> No<\/li>\n<li>Click <strong>Apply Filter<\/strong>.<\/li>\n<\/ul>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1487 size-full\" src=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-03.png\" alt=\"search leads viewed email local service hero\" width=\"1920\" height=\"924\" srcset=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-03.png 1920w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-03-350x168.png 350w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-03-1024x493.png 1024w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-03-768x370.png 768w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-03-1536x739.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p>Once you hit the\u00a0<strong>Apply Filter<\/strong> button, you\u2019ll see all the leads who didn\u2019t view your email displayed in the spreadsheet.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1488 size-full\" src=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-04.png\" alt=\"search leads viewed email local service hero\" width=\"1920\" height=\"924\" srcset=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-04.png 1920w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-04-350x168.png 350w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-04-1024x493.png 1024w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-04-768x370.png 768w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-viewed-email-04-1536x739.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p>This is how\u00a0<strong>Local Service Hero<\/strong> allows you to search for the leads that viewed your email. Here\u2019s a tutorial where you can learn how to find all the <strong><a href=\"https:\/\/localservicehero.com\/us\/leads-replied-email\/\">leads who replied to your email<\/a><\/strong>.<\/p>\n","excerpt":"<p>Let\u2019s learn how to search for leads who viewed an email in Local Service Hero. When we add new leads on Local Service Hero, a email is sent to our new leads, and we can know whether the person viewed or not the email. First, you need to log in to your\u00a0Local Service Hero account \u2026 <a title=\"How to Search for Leads who Viewed an Email\" class=\"read-more\" href=\"https:\/\/localservicehero.com\/us\/search-leads-viewed-email\/\">Read more<\/a><\/p>\n","commentStatus":"open","sticky":false,"meta":[],"categories":[{"slug":"tutorials","id":18,"name":"Tutorials"}],"tags":[{"slug":"leads","id":38,"name":"leads"}],"pictureUrl":"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/search-leads-viewed-email.jpg","_links":{"predecessor-version":[{"id":2630,"href":"https:\/\/localservicehero.com\/us\/api\/wp\/v2\/posts\/1474\/revisions\/2630"}]}}