{"id":1449,"date":"2022-01-25T19:29:03","dateGmt":"2022-01-25T19:29:03","modified":"2022-06-28T04:33:38","modifiedGmt":"2022-06-28T04:33:38","status":"publish","title":"How to Find Leads who Replied to an Email","content":"<p>In this tutorial, you\u2019ll learn how to search for leads who replied to an email in <strong>Local Service Hero<\/strong>. Besides, you\u2019ll learn how to find all the leads who didn\u2019t reply, and all the leads who viewed the email but didn\u2019t answer back.<\/p>\n<p>First, you need to log in to your\u00a0<strong>Local Service Hero<\/strong> account, and go to <strong>CRM > Leads > View All<\/strong>. Once there, you\u2019ll see all your leads displayed on a spreadsheet.<\/p>\n<p><a href=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/list.png\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1442 size-full\" src=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/list.png\" alt=\"view leads by form local service hero\" width=\"1920\" height=\"924\" srcset=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/list.png 1920w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/list-350x168.png 350w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/list-1024x493.png 1024w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/list-768x370.png 768w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/list-1536x739.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/a><\/p>\n<p>To find all the leads who replied or not to your email, you need to use the\u00a0<strong>Advanced Search<\/strong> tool, so open it with one click.<\/p>\n<p><a href=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-by-date-02.png\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1443 size-full\" src=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-by-date-02.png\" alt=\"view leads by form local service hero\" width=\"1920\" height=\"715\" srcset=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-by-date-02.png 1920w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-by-date-02-350x130.png 350w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-by-date-02-1024x381.png 1024w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-by-date-02-768x286.png 768w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-by-date-02-1536x572.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/a><\/p>\n<h2><strong>1- Search leads who replied to an email<\/strong><\/h2>\n<p>First, we\u2019ll see how to search for all the leads who did reply to our email. For this, let\u2019s select the following values in the\u00a0<strong>Advanced Search<\/strong> tool:<\/p>\n<ul>\n<li><strong>Field:<\/strong> Replied<\/li>\n<li><strong>Operator:<\/strong> Contains or =<\/li>\n<li><strong>Value:<\/strong> Yes<\/li>\n<li>Click the\u00a0<strong>Apply filter<\/strong> button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-01.png\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1450 size-full\" src=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-01.png\" alt=\"leads replied email local service hero\" width=\"1920\" height=\"924\" srcset=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-01.png 1920w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-01-350x168.png 350w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-01-1024x493.png 1024w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-01-768x370.png 768w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-01-1536x739.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/a><\/p>\n<p>Now you will see all the leads who replied to your email. Obviously, the leads who replied to your email must have seen it, so we can\u2019t search any other way.<\/p>\n<p><a href=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-02.png\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1451 size-full\" src=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-02.png\" alt=\"leads replied email local service hero\" width=\"1920\" height=\"924\" srcset=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-02.png 1920w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-02-350x168.png 350w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-02-1024x493.png 1024w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-02-768x370.png 768w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-02-1536x739.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/a><\/p>\n<h2><strong>2- Find the leads who did not reply to an email<\/strong><\/h2>\n<p>Now let\u2019s find all the leads who did not reply to our email. In this case, we\u2019ll find both: the leads who viewed and the leads who didn\u2019t view our email.<\/p>\n<p>In the\u00a0<strong>Advanced Search<\/strong> tool, you need to select the following values:<\/p>\n<ul>\n<li><strong>Field:<\/strong> Replied<\/li>\n<li><strong>Operator:<\/strong> Contains or =<\/li>\n<li><strong>Value:<\/strong> No<\/li>\n<li>Click the\u00a0<strong>Apply filter<\/strong> button.<\/li>\n<\/ul>\n<p><a href=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-03.png\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1452 size-full\" src=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-03.png\" alt=\"leads replied email local service hero\" width=\"1920\" height=\"924\" srcset=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-03.png 1920w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-03-350x168.png 350w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-03-1024x493.png 1024w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-03-768x370.png 768w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-03-1536x739.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/a><\/p>\n<p>After that, you will see all the leads who did not reply to your email. Remember here we\u2019re seeing the leads who viewed your email and the leads who didn\u2019t.<\/p>\n<p><a href=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-04.png\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1453 size-full\" src=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-04.png\" alt=\"leads replied email local service hero\" width=\"1920\" height=\"924\" srcset=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-04.png 1920w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-04-350x168.png 350w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-04-1024x493.png 1024w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-04-768x370.png 768w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-04-1536x739.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/a><\/p>\n<h2><strong>3- Find the leads who viewed your email but did not reply<\/strong><\/h2>\n<p>If you want to find all the leads who viewed your email but didn\u2019t answer back, you need to use two\u00a0<strong>Advanced Search<\/strong> filters.<\/p>\n<p>The first filter needs these values to find the leads who didn\u2019t answer the email:<\/p>\n<ul>\n<li><strong>Field:<\/strong> Replied<\/li>\n<li><strong>Operator:<\/strong> Contains or =<\/li>\n<li><strong>Value:<\/strong> No<\/li>\n<\/ul>\n<p>The second filter needs these values to find the leads who viewed the email:<\/p>\n<ul>\n<li><strong>Field:<\/strong> Viewed<\/li>\n<li><strong>Operator:<\/strong> Contains or =<\/li>\n<li><strong>Value:<\/strong> Yes<\/li>\n<\/ul>\n<p><a href=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-05.png\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1454 size-full\" src=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-05.png\" alt=\"leads replied email local service hero\" width=\"1920\" height=\"924\" srcset=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-05.png 1920w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-05-350x168.png 350w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-05-1024x493.png 1024w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-05-768x370.png 768w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-05-1536x739.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/a><\/p>\n<p>After selecting these values, you\u2019ll see all the leads who read your email but didn\u2019t reply to it displayed in the spreadsheet.<\/p>\n<p><a href=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-06.png\"><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-1455 size-full\" src=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-06.png\" alt=\"leads replied email local service hero\" width=\"1920\" height=\"924\" srcset=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-06.png 1920w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-06-350x168.png 350w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-06-1024x493.png 1024w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-06-768x370.png 768w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/leads-who-replied-06-1536x739.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/a><\/p>\n<p>With these simple steps, you can easily find all the leads who replied to your email.<\/p>\n<p><a href=\"https:\/\/localservicehero.com\/us\/blog\/\"><b>Read more tutorials in our blog<\/b><\/a><\/p>\n","excerpt":"<p>In this tutorial, you\u2019ll learn how to search for leads who replied to an email in Local Service Hero. Besides, you\u2019ll learn how to find all the leads who didn\u2019t reply, and all the leads who viewed the email but didn\u2019t answer back. First, you need to log in to your\u00a0Local Service Hero account, and \u2026 <a title=\"How to Find Leads who Replied to an Email\" class=\"read-more\" href=\"https:\/\/localservicehero.com\/us\/leads-replied-email\/\">Read more<\/a><\/p>\n","commentStatus":"open","sticky":false,"meta":[],"categories":[{"slug":"tutorials","id":18,"name":"Tutorials"}],"tags":[],"pictureUrl":"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2022\/01\/search-leads-replied-email.jpg","_links":{"predecessor-version":[{"id":2636,"href":"https:\/\/localservicehero.com\/us\/api\/wp\/v2\/posts\/1449\/revisions\/2636"}]}}