{"id":1282,"date":"2022-01-25T19:12:22","dateGmt":"2022-01-25T19:12:22","modified":"2022-06-28T04:35:14","modifiedGmt":"2022-06-28T04:35:14","status":"publish","title":"Search for Clients with Negative or Positive Balance","content":"<p>Let\u2019s learn how to search clients with negative or positive balance in <strong>Local Service Hero<\/strong>. Customer balance is part of the essential information when managing your business online.<\/p>\n<p>You need to have instant access to customer balances to determine how many customers are up-to-date with their payments (positive balance), and how many customers have pending payments with your business (negative balance). This way you can determine if it is time to send payment reminders, process pending payments from your customers, or calculate your own overall revenue balance.<\/p>\n<p>That\u2019s why <strong>Local Service Hero<\/strong> contains a balance filtering tool that allows you to find clients with positive or negative. It\u2019s a great advantage to be able to find customers by negative or positive balance instantly because the calculations are done in seconds, and you don\u2019t have to spend so many hours calculating balances in an Excel sheet, for example.<\/p>\n<h2>How to search for clients with any balance<\/h2>\n<p>To find your clients with negative or positive balance, you need to log in to your Local Service Hero account, and head to <strong>CRM > Clients<\/strong>. Once there, you\u2019ll see all your clients displayed on a spreadsheet. You can view each client\u2019s balance on the\u00a0<strong>Balance<\/strong> column in the spreadsheet.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter size-full wp-image-1326\" src=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-list.png\" alt=\"crm clients balance local service hero\" width=\"1920\" height=\"923\" srcset=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-list.png 1920w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-list-350x168.png 350w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-list-1024x492.png 1024w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-list-768x369.png 768w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-list-1536x738.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/p>\n<p><strong>Local Service Hero<\/strong> contains the\u00a0<strong>Any balance<\/strong> filter above the clients spreadsheet, which allows you to find your clients by their balance.<\/p>\n<figure id=\"attachment_1283\" aria-describedby=\"caption-attachment-1283\" style=\"width: 1910px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-any-balance.png\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-1283 size-full\" src=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-any-balance.png\" alt=\"crm clients balance local service hero\" width=\"1920\" height=\"789\" srcset=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-any-balance.png 1920w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-any-balance-350x144.png 350w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-any-balance-1024x421.png 1024w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-any-balance-768x316.png 768w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-any-balance-1536x631.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/a><figcaption id=\"caption-attachment-1283\" class=\"wp-caption-text\">Search clients by balance<\/figcaption><\/figure>\n<p>When you click the\u00a0<strong>Any balance<\/strong> search filter, you\u2019ll see that you have these options:<\/p>\n<ul>\n<li>Search for clients with <strong>Negative balance<\/strong><\/li>\n<li>Search for clients with\u00a0<strong>Positive balance<\/strong><\/li>\n<li><strong>Send invoices for completed servers<\/strong> to your clients<\/li>\n<li>Find clients with unpaid invoices for more than 7, 15, or 21 days<\/li>\n<\/ul>\n<figure id=\"attachment_1284\" aria-describedby=\"caption-attachment-1284\" style=\"width: 803px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-balance-options.png\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-1284 size-full\" src=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-balance-options.png\" alt=\"crm clients balance local service hero\" width=\"813\" height=\"498\" srcset=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-balance-options.png 813w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-balance-options-350x214.png 350w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-balance-options-768x470.png 768w\" sizes=\"(max-width: 813px) 100vw, 813px\" \/><\/a><figcaption id=\"caption-attachment-1284\" class=\"wp-caption-text\">Any balance search options<\/figcaption><\/figure>\n<h2>How to search for clients with negative balance<\/h2>\n<p><strong>Negative balance<\/strong> stands for the amount your clients owe you, the money they haven\u2019t been able to pay for your services.<\/p>\n<p>If you want to find all clients whose balance is negative, you just need to select\u00a0<strong>Negative balance<\/strong> in the\u00a0<strong>Any balance<\/strong> filter.<\/p>\n<p>Once you do that, you can see all the users with negative balance displayed on the spreadsheet, and you can corroborate the data in the\u00a0<strong>Balance<\/strong> column.<\/p>\n<figure id=\"attachment_1285\" aria-describedby=\"caption-attachment-1285\" style=\"width: 1910px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-negative-balance.png\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-1285 size-full\" src=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-negative-balance.png\" alt=\"crm clients balance local service hero\" width=\"1920\" height=\"534\" srcset=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-negative-balance.png 1920w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-negative-balance-350x97.png 350w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-negative-balance-1024x285.png 1024w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-negative-balance-768x214.png 768w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-negative-balance-1536x427.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/a><figcaption id=\"caption-attachment-1285\" class=\"wp-caption-text\">Clients with negative balance<\/figcaption><\/figure>\n<h2>How to search for clients with positive balance<\/h2>\n<p><strong>Positive balance<\/strong> stands for the amount your clients have paid you for the products and services you\u2019ve granted them.<\/p>\n<p>To filter all clients with positive balance, you just need to click the\u00a0<strong>Positive balance<\/strong> option in the <strong>Any balance<\/strong> dropdown.<\/p>\n<p>Once you do that, all the users with positive balance will be displayed on the spreadsheet, and you will see their balance in the\u00a0<strong>Balance<\/strong> column.<\/p>\n<figure id=\"attachment_1286\" aria-describedby=\"caption-attachment-1286\" style=\"width: 1910px\" class=\"wp-caption aligncenter\"><a href=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-possitive-balance.png\"><img decoding=\"async\" loading=\"lazy\" class=\"wp-image-1286 size-full\" src=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-possitive-balance.png\" alt=\"crm clients balance local service hero\" width=\"1920\" height=\"534\" srcset=\"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-possitive-balance.png 1920w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-possitive-balance-350x97.png 350w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-possitive-balance-1024x285.png 1024w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-possitive-balance-768x214.png 768w, https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/lsh-clients-possitive-balance-1536x427.png 1536w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/a><figcaption id=\"caption-attachment-1286\" class=\"wp-caption-text\">Clients with positive balance<\/figcaption><\/figure>\n<p>Knowing your client balances (whether positive or negative) doesn\u2019t have to be difficult. You don\u2019t need to manually go through a stack of invoices to determine if your customers have paid for services and products rendered. <strong>Local Service Hero<\/strong> displays the information and sorts your customers by negative or positive balance.<\/p>\n<p><a href=\"https:\/\/localservicehero.com\/us\/blog\/\"><strong>Read more tutorials<\/strong><\/a><\/p>\n","excerpt":"<p>Let\u2019s learn how to search clients with negative or positive balance in Local Service Hero. Customer balance is part of the essential information when managing your business online. You need to have instant access to customer balances to determine how many customers are up-to-date with their payments (positive balance), and how many customers have pending \u2026 <a title=\"Search for Clients with Negative or Positive Balance\" class=\"read-more\" href=\"https:\/\/localservicehero.com\/us\/crm-clients-balance\/\">Read more<\/a><\/p>\n","commentStatus":"closed","sticky":false,"meta":[],"categories":[{"slug":"tutorials","id":18,"name":"Tutorials"}],"tags":[{"slug":"balance","id":138,"name":"balance"},{"slug":"clients","id":43,"name":"clients"},{"slug":"crm","id":39,"name":"crm"}],"pictureUrl":"https:\/\/localservicehero.com\/us\/wp-content\/uploads\/sites\/24\/2021\/10\/clients-positive-negative-balance.jpg","_links":{"predecessor-version":[{"id":2769,"href":"https:\/\/localservicehero.com\/us\/api\/wp\/v2\/posts\/1282\/revisions\/2769"}]}}